Ginger's Tag Agency in 6225 Northwest 39th Expressway

Customer Reviews about Ginger's Tag Agency:

• ★ ★ ★ ★ ★
  I have no idea what that other lady was talking about in that other review I read.... I went to this tag agency today to get a title for my old car that I wrecked. I was greeted upon entering the agency. The 3 ladies sitting at the desk were very friendly and informative. They made it painless and easy to get a new title! I was only in there for 10 minutes! I will be going back to this tag agency! :)
  By Tiffany Harrington, May 18, 2017
• ★ ★ ★ ★ ☆
  Very helpful. The pleasant staff took care of my title transfer quickly and professionally. It was a bit more complicated and that presented no problem for them. Currently they are cash only. Not sure when that will change.
  By Lawrence Ross, December 28, 2016
• ★ ☆ ☆ ☆ ☆
  One star is generous for Ginger's Tag Agency. After expecting to pay a little over $400 for tags and title (we purchased a used car not too long ago) they charged us a number of miscellaneous fees which rose the price to $570. Ridiculous. Where the state requires a $4 fee to check the VIN number, they charged us $15. When they had to hold documents for me overnight, they charged me $2. They didn't even use those documents when I came back the next day, but decided to start the whole process over. The kicker is, this was the SECOND time doing this with a new car within the last year. We bought a car last year before we bought this one - sadly, we were in a wreck and the car was totaled, so we bought the same make/model and year that we previously owned. We knew what to expect with price considering we did this exact same thing a few months prior. Nope. Fee. Fee. Fee. Fee. Fee. The customer service is about as outlandish as their fees. As a woman was helping me the first time, I told her I didn't have the new vehicle with me. She continued to work, so I didn't think there was a problem. Once she told me she will need the vehicle mileage, I told her AGAIN the vehicle isn't with me, because it's my wife's car and she was currently at work. I offered to go get it and come back. However, I doubt she heard this. Annoyed, she threw the documents at me(the ones I gave her at the beginning of the process), which then fell on the floor. She was then excused for her lunch break. I found out a few minutes later by another woman that all I needed was a picture of the mileage. Oh. Well, that's nice. Let me DUCK long enough to avoid an array of papers and documents and text my wife to get a picture of what you need. Avoid this headache of an establishment. Avoid the cattiness of these workers and their FEEmongering ways. It's worth going an extra five minutes out of your way.
  By Kyle Kaufman, December 24, 2016

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